FAQs

Frequently
asked questions

Compensation

The general rule is that you cannot make a claim for the inconvenience of being in an accident. Losses arising from an accident have to more tangible than just being inconvenienced. Stress, by itself, also isn’t generally something that can be claimed for. It is possible for a claim to be made in respect of an identifiable psychological conditions, such as post-traumatic stress and depression arising as a consequence of an accident, but the stress of going through the process of making a claim is not something that can generally be compensated.

The time varies depending on case complexity, but we aim to settle claims as quickly as possible.

Yes, you may still be entitled to partial compensation, depending on the circumstances.

No, we offer a no win, no fee service—no upfront payment required.

If you’ve been injured in a motorcycle accident that wasn’t your fault, you are likely eligible. Contact us to discuss your case further.

Claims Process

Contact us for a free consultation. We’ll assess your case and guide you through the process.

No. We operate on a no-win, no-fee basis, meaning no upfront costs.

The duration depends on the case’s complexity, but we aim to resolve claims as quickly as possible.

Photos, witness details, and medical records are invaluable for building your case.

Yes. You may still be entitled to compensation, adjusted for shared responsibility.

General

This depends on the local council. Some areas allow motorcycles in bus lanes, while others do not.

Yes, motorcycles can filter through traffic when done safely and legally.

Undertaking is allowed only in specific circumstances, such as when traffic is stationary.

You may face medical treatment, insurance claims, and legal steps. Seek advice early to protect your rights.

Depending on the impact, injuries may include fractures, road rash, or more severe trauma like spinal damage.

You must report it to the police and your insurer as soon as possible, ideally within 24 hours.

In such cases, investigations determine liability, and families may pursue compensation claims for financial and emotional losses.

Yes, private treatment is an option, and its costs can often be included in your claim.

It may depend on the claim’s outcome, but your insurer will guide you on any potential impact.

Yes, claims can be made through the Motor Insurers’ Bureau (MIB) for uninsured drivers.

Motorcycles account for a small percentage of road traffic accidents but remain disproportionately vulnerable.

A significant number of riders experience accidents; however, the statistics vary by region and riding conditions.

Fault claims typically increase premiums, but non-fault claims might also have some impact.

   
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